Updated: May 29, 2020

Microsystems: Little things that need to happen in your studio, written down into an established procedure so that they don't get forgotten, and so that they are done with consistency each time. AND... so that they are more easily delegated and designated. The important thing to remember with any system, with major or micro, is WHO, WHAT, WHEN, WHERE, HOW and WHY...

WHO will be responsible for the task Remember, we delegate RESPONSIBILITIES. Ask, educate and instruct ONCE... and set it up to repeat without you. AND you can even empower the staff member appointed a responsibility with the added responsibility of finding a suitable alternative solution for someone to take it on when and if they are unable to do their regular duty. WHAT exactly is the task A clear description of the job. WHEN does it need to be done by Every action needs a timeline. WHERE is it done Not necessarily just where the work is taking place, but also details like where something is being filed, where it's being posted, or where a box is being stored. HOW is it done This one especially important, it's the process... the method of the recipe... step one, step two. And the clearer the outline of instructions, the less chance of it being done incorrectly. WHY is it important This is good for the person assigned to the responsibility to know, because it helps establish the prime directive. What's the goal? Once someone understands what is trying to be achieved as a result of any task, and the long term value of it, then they can be driven with greater focus towards the goal.

Here's an example of a summarised microsystem for after a troupe eisteddfod. A more detailed one would include the Who, What, When, Where, How and Why for each bullet point. It would clarify certain key specific information (almost like fail-proofing the tasks by anticipating the likely errors and providing further instruction around these). In the example below, clarification might be made about the required image quality of the photos taken, or even framing guidelines to help ensure better photos.

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