Benjamin Stokes May 28, 2020 13 min THE GREATEST CHALLENGES WE MAY FACE ONCE WE REOPEN OUR STUDIOS POST-RESTRICTIONS I made a post on my bigger studio owners group [SAVVY] DANCE STUDIO OWNERS - (which is the free group I started when I was sharing my...
Benjamin Stokes Jul 22, 2019 11 min All aboard for ON-BOARDING What is ON-BOARDING and why is it so important? Your dance studio has a culture - a unique vibe, ethos and personality. It also has...
Benjamin Stokes Jul 22, 2019 4 min The 2-way Street of Socials I wanted to share my thoughts on fielding questions, complaints and suggestions on social media. It's such a tough time for business...
Benjamin Stokes Jul 22, 2019 3 min To FREE TRIAL or not to FREE TRIAL? That is the question! It's an interesting debate. Personally I'm such a firm believer in the free trial. I credit it with my studio's...
Benjamin Stokes Mar 8, 2019 8 min DEALING WITH COMPLAINTS I received an email today from a parent of a recreational student who has been dancing with our studio for 5 years. The background is......
